1. Purpose

The cookie policy explains what cookies are and how they are used by Pointware.

2. Scope

This policy applies to all Pointware websites.

3. Definitions

Cookies – Cookies and similar technologies are very small text files or pieces of code that often contain a unique identification code. When you visit a website or use a mobile application, a computer requests permission from your computer or mobile device to save this file and access the information. Information collected through cookies and similar technologies may include the date and time of the visit and how you use a particular website or mobile application.

3.1 Why we use cookies

Cookies ensure that during your visit to our online store, you stay logged in, all items remain stored in your shopping cart, you can make purchases securely, and the website continues to function smoothly. Cookies also allow us to see how our website is used and how we can improve it. Additionally, depending on your preferences, our own cookies may be used to present targeted advertisements that match your personal interests.

3.2 What types of cookies do we use?

3.2.1 Necessary Cookies

These cookies are essential for the website to function properly. Some of the following actions can be performed using these cookies:

3.2.2 Performance Cookies

These cookies are used to collect statistical information about the use of our website, also known as analytical cookies. We use this data to optimize performance and improve the website.

3.2.3 Functional Cookies

These cookies enable additional functionality for visitors to our website. These cookies may be set by our external service providers or by our own website. The following features may or may not be activated when you accept this category:

• Live chat services

• Watch online videos

• Social media sharing buttons

• Access our website using social media accounts

3.2.4 Advertising / Tracking Cookies

These cookies are set by external advertising partners and are used to build profiles and track data across multiple websites. If you accept these cookies, we may display our ads on other websites based on your user profile and preferences. These cookies also store data about how many visitors have seen or clicked on our ads in order to optimize advertising campaigns.

3.3 How can I disable or remove cookies?

You can opt out of all cookies except those that are necessary. In your browser settings, you can adjust the settings to ensure that cookies are blocked. Most browsers provide an explanation of how to do this in their "help" function. However, if you block cookies, you may not be able to enjoy all the technical features our website has to offer, and it may negatively affect your user experience.

4. Contact Us

If after reading this document you still have any questions, or for any reason need to contact us regarding your personal data or information security, you can reach us via the email below.

Data Protection Officer (DPO):

Sergio Gomes Sardinha

Email: sergio.sardinha@pointware.com.br

You can also access our Privacy Policy published on our website.

We are always available to clarify your doubts and give you control over your personal data.

7. References

Internal information security policies.